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support@qiuven.com
Got a question? We are here to answer
Yes, we offer free worldwide shipping on all orders, with no minimum purchase required. Every order includes tracking so you can follow your delivery at any time.
Most orders arrive within 7–14 business days, depending on your location. We ship globally using trusted carriers for fast and reliable delivery.
Yes. Once your order ships, you’ll receive a tracking link via email. You can also reach out to our support team if you need help checking your delivery status.
If your item arrives damaged, simply contact us with your order number and a photo of the issue. We’ll send a replacement or refund immediately, no hassle.
You can reach us anytime through the contact form above, or message us directly via live chat. Our team responds within 24 hours.